Laram Fragrances
Contact us on email: laramfragrances@gmail.com
Refund Policy
Last Updated: 12/08/2026
At Laram Fragrances, we want our customers to be happy with their purchases. If you wish to request a return or refund, please make sure your item meets the requirements below.
Return Requirements
To be eligible for a return, the item must be unused.
The box must not be broken or damaged.
The plastic wrapping must still be intact.
You must provide proof of purchase.
Items that do not meet these requirements may not be accepted for return or refund.
How to Start a Return
To start a return, please contact us at:
Please allow us 3-5 days to come back to you regarding your return request.
Do not send your item back without contacting us first and receiving approval or instructions from us.
Items sent to us without first requesting a return will not be accepted.
Return Inspection
Once we receive your return, we will inspect the item to make sure it meets our return requirements.
Once the inspection has been completed, we will notify you if your refund is approved.
If the item does not meet our return requirements, your refund may not be approved.
Refunds
If your refund is approved, the refund will be processed back to the original payment method where applicable.
Please allow up to 15 days for the refund to be returned to you.
The time it takes for the money to appear in your account may also depend on your bank or payment provider.
Exchanges
For an exchange, you must return the original item first.
Once the original item has been returned, you must make a separate purchase for the new item.
Damaged or Incorrect Items
If your item is damaged or incorrect, please contact us immediately at:
Please allow 1-5 business days for us to come back to you so we can resolve the issue.
Contact Us
For all return, refund or exchange enquiries, please contact:
Please do not send any item back before contacting us first.